Frequently asked questions

Straight answers about the rooms, dining, events and the Puri location.

About our hotel

About our rooms

About our dining

About our events

About our location

Didn't find your answer? Call +91 33 4002 1200 or use the contact page — the reservations desk replies quickly.

Things we deliberately do not publish

A hotel website that invents answers is worse than one that admits a gap. These are the questions we get asked that we will not answer with a guess.

  • Check-in and check-out times. Rather than publish a time that may not match your booking, we confirm it with your reservation. Ask when you book, or call the front desk.
  • Cancellation and payment terms. These depend on the rate and the channel. They are set out in your booking confirmation, not in a website footnote.
  • Pet policy. Not documented in the hotel's published information, so we are not going to invent one. Ask reservations directly.
  • Exact distance and travel times. Only the Jagannath Temple distance is stated by the hotel (about 3 km). Everything else on this site is marked approximate.

Why it matters. If a detail is not confirmed, we would rather you called us than arrived with the wrong expectation. Our terms of use say the same thing in more formal language.

Quick answers

The six questions we get most

Where exactly are you?

New Marine Drive Road, Baliapanda, Puri 752001 — see the location page.

Is the beach close?

A short walk from the gate, with front sea-facing rooms looking straight over it.

How do I reserve?

Through the booking link on this site, or by calling +91 33 4002 1200.

Can you arrange a car?

Yes — the travel desk handles temple runs, Konark, Chilika and craft villages.

Puri itself

Questions about the town

The most common questions are not about the hotel at all — they are about the place. These have short answers; the guides carry the long ones.

22questions answered on this page
5topics, from rooms to the town
2things we deliberately do not publish
1phone number that reaches a human

Planning questions

About photographs and confirmations

Still unsure?

Ask us and we will answer plainly

Check Availability by Phone Call